FUEL Mobile

FUEL Gauge™ Support

FUEL Gauge™ is FUEL Mobile's proprietary web-based Electronic Mobility Management (EMM) portal and forms the backbone for our Managed Mobility Services.

The FUEL Gauge Support modules are the two support-oriented components of the EMM portal: Help Desk and Knowledge Base. Our ticket-driven system provides the ability to submit, process and track mobility-related support requests and at the same time can provide information with regards to previous hardware replacements. The built-in knowledge base module can provide customizable client content and functions like a complete cloud-based repository for all mobility-related documents.

Feature functions offered as part of the FUEL Gauge™ Support modules include:

  • Help desk ticket tracking
  • Embedded warranty processing processes
  • Compliance assurance
  • Unlimited configurable routing options
  • Customizable knowledge base content
  • Document repository function

  • Help Desk

    Log each and every transaction in a single system and have everything needed to make instant decisions regarding ordering of replacement hardware or warranty processing.

  • Knowledge Base

    Centralized access to customizable support documentation, product information, frequently asked questions, tips & tricks and corporate best practices.

  • Document Repository

    Waivers, policy documentation and other wireless-related forms can be stored and distributed directly from the FUEL Gauge portal. Various customization options available.

FUEL Mobile

Managed Mobility Services