FUEL Gauge™ is FUEL Mobile's proprietary web-based Electronic Mobility Management (EMM) portal and forms the backbone for our Managed Mobility Services.
FUEL Gauge provides role-based access to all your procurement, service, support, reporting and analysis needs, and functions independently to your carrier’s client care system.
Our electronic mobility management system provides the ability to submit, process and track each and every mobility-related transaction in a single ticket-driven system and provides all the information needed to make instant decisions when and where you need it most.
Its modular design allows for a wide variety of client-specific configurations with varying degrees of granularity. The system combines all aspects of Managed Mobility into a single interface, through a set of two interdependent MACD (Move/Add/Change/Delete) modules (Order Desk & Service Desk), two Support modules (Help Desk & Knowledge Base) and two Analytical modules (Reporting & Admin).
Feature functions offered as part of the FUEL Gauge™ EMM Portal include:
- Modular secure cloud-based Web access
- Streamlined procurement
- Subscriber line and account management
- Asset management
- Help desk ticket tracking
- Embedded warranty processing processes
- Continuous cost optimization
- Flexible approval workflows
- Compliance assurance
- Actionable expense management reports
- Business unit-based business rules
- Unlimited configurable routing options
- Normalized cross-carrier reporting
- Invoice and drill-down usage analysis
- Individualized invoice distribution
- Automated over and under usage/spend notification
- Built-in scheduler and alerting system
Managed Mobility Services